Sundarban Tour Resort understands the importance of safeguarding your privacy and ensuring the confidentiality of your personal information. This Privacy Policy sets out how we collect, use, and protect the personal information that you provide us. By using our services and/or accessing our website, you consent to the terms of this Privacy Policy.
COLLECTION OF PERSONAL INFORMATION
We may collect personal information from you when you make a booking, contact us with an enquiry or feedback, sign up for our newsletter, or interact with us on social media. The personal information we may collect from you includes, but is not limited to, your name, email address, phone number, and postal address.
USE OF PERSONAL INFORMATION
We use your personal information only for the purpose of providing our services to you. This includes processing your bookings, responding to your enquiries and feedback, and providing you with information about our latest deals and news. We do not share your personal information with any third parties without your prior consent, except when required by law.
DATA SECURITY INFORMATION
We take the security of your personal information seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. We regularly review and update our security measures to ensure that they remain effective.
SECURE ONLINE PAYMENTS
We use a third-party secure payment gateway provided by “Pay u” for processing credit card transactions. We do not store your credit card details on our servers, and your payment information is securely transmitted to our payment gateway provider using 128-bit SSL encryption. Our payment gateway provider is fully PCI-DSS compliant and uses the latest security technologies to ensure the safety and security of your payment information.
PAYMENT RELATED ISSUES
In the event of any payment-related issues, we may need to collect additional information from you to verify your payment. This may include a payment invoice and transaction details for online payments. Please note that it is an offense to claim a payment by using technology incorrectly, and Sundarban Tour Resort may take legal action against customers who engage in such activities.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to amend or update this Privacy Policy from time to time. We will notify you of any changes to this Privacy Policy by posting the revised policy on our website. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal information.
CONTACT US
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at info@sundarbantourresort.com. We will do our best to address your concerns as quickly as possible.